North Mississippi All Stars
  • What is the difference between file formats MP3, MP4, FLAC, and Windows Media?

    MP3 - Audio Format:
    The standard MP3 files, encoded at 128 Kbps (near-CD quality) are easy to download, easy to burn to CD, easy to transfer to portable players. MP3 files are versatile enough to use on your computer, portable digital music players, and many home stereo systems.

    MP4 - Video Download Format:
    MP4 is short for MPEG-4 and is a video file format that contains MPEG-4 encoded video and Advanced Audio Coding (AAC) encoded audio content. The files can only be played on video players that support this format. The latest version of Quicktime, available for both Windows and Macintosh, supports this file format without modification. Window Media Player requires some modification; details can be found on Microsoft's support site.

    If you are using a pc, the default video player is Windows Media Player. If you have not modified the player to support mp4, your video will not playback. If you have Quicktime on your pc, you can open Quicktime first, then open the file through Quicktime to playback the file. You can also edit your system settings to make Quicktime your default mp4 video player.

    FLAC - Audio Format For Advanced Users Only:
    FLAC is a "lossless" compression, which means that the source audio file is compressed, but without sacrificing any of the audio information contained in the master recording. An extracted FLAC file sounds identical to the original source (44.1 kHz, 16 bit stereo). The high fidelity FLAC files are much larger files than MP3, will take longer to download, and require more disc space to store. Please be sure to check compatibility with your portable player, audio applications and CD burning software.

    Please note that although the FLAC file format offers a higher audio quality, it is not supported by some audio players, including iTunes and Windows Media Player. The files must be first converted to .WAV files. If you are unsure how to convert the file, you may want to consider downloading the MP3 version of the product instead of the FLAC version. For more information regarding FLAC files, you may visit http://flac.sourceforge.net/index.html.

    Windows Media - 128 Kbps Audio Format:
    Windows Media (128 Kbps) files are similar to MP3 in quality but are typically encoded with Digital Rights Management (DRM). For Windows Media files that are encoded with Digital Rights Management (DRM), you may be limited to the number of times you may download, transfer and burn a file. The DRM settings vary by product. Windows Media files can only be accessed with Windows Media Player 9 or later versions.

    Windows Media files that are not encoded with DRM can be accessed or converted by several audio applications.

    Windows Media files that are encoded with digital rights management (DRM) can only be downloaded and played using Windows Internet Explorer 5.5 or later and Windows Media Player 9 or later. If you are using a mac, you may purchase a product that is encoded with DRM, but you will need to download the product using a pc with Windows Internet Explorer 5.5 or later and Windows Media Player 9 or later.

    Windows Media - Lossless Audio Format:
    Windows Media (lossless) files are similar to FLAC in quality but are typically encoded with Digital Rights Management (DRM). For Windows Mediafiles that are encoded with Digital Rights Management (DRM), you may be limited to the number of times you may download, transfer and burn a file. The DRM settings vary by product. Windows Media files can only be accessed with Windows Media Player 9 or later versions.

    Windows Media files that are not encoded with DRM can be accessed or converted by several audio applications.

    Windows Media files that are encoded with digital rights management (DRM) can only be downloaded and played using Windows Internet Explorer 5.5 or later and Windows Media Player 9 or later. If you are using a mac, you may purchase a product that is encoded with DRM, but you will need to download the product using a pc with Windows Internet Explorer 5.5 or later and Windows Media Payer 9 or later.
  • I have an error with my Digital Download, what can I do to fix it?

    If you experience problems downloading your purchase completed prior to 7/28/15, please follow the troubleshooting steps below:

    Step 1: Check System & Browser compatibility:

    Macintosh users:

    **We apologize for the inconvenience but customers running OSX 8.5 & up or Safari 8 will need to complete the steps below to access the download content due to changes with these updates:

    1. After purchasing the download, click the download link and a window will pop-up.

    2. This window should display the Download Manager, but may contain a message: Missing Plugin, indicating that you do not have Java installed. NOTE: Yosemite does not come with Java installed. Java is required for our download manager.

    3. Click on the “Missing Plug-In� button and a dialog box will appear stating (This webpage has content that requires the “Java� plug-in.).

    4. Click More Info in the dialog box. This will load a second screen in the popup window from the Oracle Corporation titled “Download Java for Mac OS X�.

    5. “Control+click� the “Agree and Start Free Download� button AND select “Download Linked File As…� to download the Java AutoDL dmg.

    6. Once the file is downloaded, locate it and double click to install. Follow the installation instructions.

    7. Refresh the web page containing the download link.

    8. Click on the download link again.

    9. You will receive a popup window with a message asking “Do you want to run this application?

    10. Click “Run�. This will launch the Downloads Manager into the popup window. NOTE: If a Java screen is presented before loading the Download Manager and hangs, then click on one of the other tabs in the popup window and then return to the “MusictodayDownloads� tab to get the Manager to appear.

    11. Click the “Download Tracks� button

    12. The download should work.

    Windows XP users:

    IE, Firefox, and Chrome are compatible.

    Windows Vista/Windows 7/Windows 8 users:

    Safari is not compatible however IE 9 and above are compatible. Chrome and firefox will also work.

    *Our Download Manager is not compatible with mobile devices such as iPods, iPads, or Android smartphones & tablets at this time.

    Step 2: Check Java

    * please make sure you have the latest version of Sun Microsystems Java installed on your computer before trying to access the Digital Material. The link to get the latest files is here www.java.com/getjava/

    * for Apple users: as of the latest OS update, it appears that Apple dis­ables Java inside browsers. You will have to go to "Java Pref­er­ences" and enable this back again. This can be found under Applications -> Utilities -> Java. You can also search in Spot­light for "Java Preferences". Make sure the check box on the General tab for "Enable applet plugin and Web Start applications" is checked.

    *as of Chrome Version 42, an additional configuration step is required to continue using NPAPI plugins.

    1. In your URL bar, enter:

    chrome://flags/#enable-npapi

    2. Click the Enable link for the Enable NPAPI configuration option

    3. Click the Relaunch button that now appears at the bottom of the configuration page

    Step 3: Other Possible Complications

    * temporarily disable pop-up blocker

    * temporarily disable any web monitoring software (e.g. restricts kids' access to certain websites)

    * if AOL is your service provider, please use Internet Explorer to download your files and not AOL Explorer

    * disable any Toolbars such an AOL or YAHOO

    Step 4: Check Security Settings:

    *To check your Privacy setting in Internet Explorer (go to... Tools > Internet Options > Privacy) set the slider at medium or

    lower.

    * temporarily disable firewalls or anti-virus protection software

    If you have any further questions or concerns, feel free to contact us at downloads@musictoday.com
  • Can I use iTunes to play my download products?

    iTunes can be used to play any MP3 file and WAV file. FLAC files must be converted to WAV or MP3 before iTunes can play them. If you are using iTunes 4.5 or greater, WINDOWS MEDIA files that are NOT encoded with Digital Rights Management (DRM) can be converted to AAC files and played back using iTunes.

    Windows Media files with Digital Rights Management cannot be played through Apple’s iTunes because Apple’s iTunes cannot acquire a Microsoft Windows license.
  • What do I receive when I purchase a Digital Download?

    After completing the purchase process you may download the entire product in the format you've chosen. Individual files are not available as separate purchases - you may only purchase products in their entirety. Certain products may have printable PDF files for CD labels, booklets and tray inlays. You will need the free Adobe Acrobat Reader 5.0 or later to access the files.
  • How do I play/convert FLAC files?

    The FLAC format is a lossless compression format for WAV files. Most customers decode the FLAC files into WAV files and burn them to CD using one of the free programs available at the following links. FLAC files will play in WinAmp (http://classic.winamp.com/) -- not all players accept FLAC files. If you are using Windows, you can download a free FLAC decoder from http://flac.sourceforge.net/download.html. Mac and Linux decoders are available at this link as well. Using this application you load the files in and "decode" them all at once, making them into WAV files.
  • I just purchased a CD with Digital Rights Management and I would like to move the content into iTunes. Can you guide me through the process?

    Please follow the instructions below in order to move your content into iTunes and/or onto an iPod:

    If you have a Mac computer you can copy the songs using your iTunes Player as you would normally do.

    If you have a PC, place the CD into your computer and allow the CD to automatically start. If the CD does not automatically start, open your Windows Explorer, locate the drive letter for your CD drive and double-click on the LaunchCD.exe file located on your CD.

    Once the application has been launched and the End User License Agreement has been accepted, you can select the Copy Songs button on the top menu.

    Follow the instructions to copy the secure Windows Media Files (WMA) to your PC. Make a note of where you are copying the songs to -- you will need to get to these secure Windows Media Files in the next steps.

    Once the WMA files are on your PC you can open and listen to the songs with Windows Media Player 9.0 or higher. You may also play them in any compatible player that can play secure Windows Media files, such as MusicMatch, RealPlayer, and Winamp, but it will require that you obtain a license to do so. To obtain this license, from the Welcome Screen of the user interface, click on the link below the album art that says If your music does not play in your preferred player, click here. Follow the instructions to download the alternate license.

    Using Windows Media Player only, you can then burn the songs to a CD. Please note that in order to burn the files, you need to upgrade to or already have Windows Media Player 9 or greater.

    Once the CD has been burned, place the copied CD back into your computer and open iTunes. iTunes can now rip the songs as you would a normal CD.

    Please note an easier and more acceptable solution requires cooperation from Apple, who we have already reached out to in hopes of addressing this issue. To help speed this effort, we ask that you use the following link to contact Apple and ask them to provide a solution that would easily allow you to move content from protected CDs into iTunes or onto your iPod rather than having to go through the additional steps above. http://www.apple.com/feedback/ipod.html
  • Can I make copies of the product downloads?

    You may only copy the files you download onto CDs or other devices for personal use. Copies are strictly for your own use and you may not make additional copies for other people. Copying for others is a violation of federal and state copyright laws. Some products may also have DRM settings that restrict copying. DRM settings vary by product.
  • Why is "lossless" more expensive than "128 Kbps"?

    Lossless downloads are more expensive because of their higher quality. A lossless file is typically five or more times the size of a 128 Kbps product.
  • How do I watch VIDEO downloads on my TV?

    You may watch video downloads on your TV if you able to connect your computer to your television, or if you have a home networking device that bridges your computer’s video output to your television. Many laptops have an S-Video or composite RCA video output which can be connected to a TV. Refer to your manual for your PC for information on outputting video signals to your TV.
  • How do I watch my VIDEO download?

    MP4 file format contains MPEG-4 encoded video and Advanced Audio Coding (AAC) encoded audio content. You may watch your download using any player that supports this file format. The most popular MP4 player is the latest version of Quicktime, which is available for both Macintosh and Windows and is a free product. Windows Media Player does not support MP4 playback without the installation of decoder pack. Details on how to do this can be found on Microsoft’s support site. After you have downloaded the file, open your MP4 compatible player and then open the file.

    You can also use the latest version of Apple’s iTunes to view your download on a video iPod by following these instructions:

    1. After you have downloaded your file, depending on your iTunes settings you may have to add the file to your library. (CTRL-O on a PC or Command-O on a Mac.)

    2. Select the file(s) you want to add to your library.

    3. Connect your iPod.

    4. Depending upon your iPod updating preferences, you may then have to drag the file from your library to your iPod.

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  • Can you provide lyrics to a song?

    While we do not provide lyrics for songs, there are many available Websites that can. You can find a few links to lyrics Websites below.

    *Please note that the following sites are not affiliated with the official online store and we make no guarantee on content.

    www.lyrics.com

    www.azlyrics.com

    www.musicsonglyrics.com

    www.lyricsworld.com
  • How do I burn product downloads to CD?

    MP3:

    If you have access to a CD player that can play MP3 files, all you need to do is create a data CD of the MP3 files in the proper product order and play it in your CD player. However, many CD players cannot play MP3 files from a data CD. Therefore, you will need to burn an audio CD from the MP3 files. Most CD burning software allows you to burn MP3 files as audio discs directly. Older software may require you to convert the MP3 files to WAV files manually. On live performance products, make sure to burn the audio CD with the Disc-At-Once (DAO) option turned on or set number of seconds between tracks to ZERO to avoid any two second gaps between tracks on your CDs.

    FLAC:

    Using the appropriate software for your operating system, uncompress each of the FLAC files into WAV files. The WAV files are what you will need to burn an audio CD that can be played on most CD players. Keep in mind that not all CD burning software can burn WAV files. Be sure to check compatibility with your software. After the WAV files are extracted, burn them in your favorite CD burning application. For live performance products use the Disc-At-Once (DAO) option to avoid any two-second gaps between tracks on your CDs.

    Windows Media:

    If you have access to a CD burner that supports writable or re-writable CDs then you can easily burn downloads to a CD using Windows Media Player 9, or other audio applications that support Windows Media files.

    Windows Media files may be encoded with Digital Rights Management (DRM). The DRM settings may limit the number of times you burn a file to a CD. DRM settings vary by product. Please refer to Windows Media Player specifications for more information.
  • Can I use a dial-up modem to access my download purchase?

    You can download products through either a dial-up modem or high speed internet. However, it could take over 12 hours to download one group of files encoded at 128 Kbps. High-speed internet access typically takes between 15 minutes to a half-hour to download a group of files encoded at 128 Kbps. Therefore, we recommend downloading through high-speed internet access.
  • How can I play my MP4 video download in iTunes?

    To play your MP4 video in iTunes:

    1. Open iTunes, go to the File menu and selected Add File to Library.

    2. Select your video in the pop-up window and select Open.

    3. The file is now part of your iTunes library. In the newest version of iTunes, you may need to click on Movies in the left-hand column to see it. To play it, click on it and press the Play button.

    4. The video will play by default in a box (the Now Playing box) in the lower left-hand corner of iTunes; if this box does not appear, click on the 4th button from the left at the bottom of the iTunes window and it will appear.

    5. Double-click on the Now Playing box to open the video in a new window. This new window can be resized.
  • Why does my MP4 video download not open with Windows Media Player?

    MP4 is short for MPEG-4 and is a video file format that contains MPEG-4 encoded video and Advanced Audio Coding (AAC) encoded audio content. The files can only be played on video players that support this format. The latest version of Quicktime, available for both Windows and Macintosh, supports this file format without modification. Window Media Player requires some modification; details can be found on Microsoft’s support site.

    IF YOU ARE USING A PC, THE DEFAULT VIDEO PLAYER IS WINDOWS MEDIA PLAYER. IF YOU HAVE NOT MODIFIED THE PLAYER TO SUPPORT MP4, YOUR VIDEO WILL NOT PLAYBACK. IF YOU HAVE QUICKTIME ON YOUR PC, YOU CAN OPEN QUICKTIME FIRST, THEN OPEN THE FILE THROUGH QUICKTIME TO PLAYBACK THE FILE. YOU CAN ALSO EDIT YOUR SYSTEM SETTINGS TO MAKE QUICKTIME YOUR DEFAULT MP4 VIDEO PLAYER.
  • How do I obtain a CD without Sony/BMG's Digital Rights Management software?

    Sony is offering to replace albums sold with the XCP Digital Rights Management software. Sony will be handling these exchanges directly, so please do not ship the album back to Musictoday. Sony is offering to pay postage for the exchange and provide free access to an MP3 version of the album. Please see the following links for more information from Sony

    Sony’s statement: http://cp.sonybmg.com/xcp/english/home.html

    How to exchange your CD: http://www.upsrow.com/sonybmg/

    Please be aware that the Digital Rights Management technology included on this album only affects users who use the CD with their personal computer. The Dualdisc format does not include the DRM software.
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